Most frequently asked questions
Everything you need to know
Where can I find the serial number?
You can find the serial number in your manual, on page 2, or on the back of the booklet. You can recognize it by looking for the number that starts with an S … and is a total of 14 characters long.
On the mobility scooter itself, you can find it in between the batteries, or on a white sticker on the chair mast.
How often do I need to charge the batteries?
How can I get my mobility scooter repaired?
If you use your mobility scooter every day and put a lot of miles on it, eventually, repairs may be needed. Whether it’s a simple repair or something more complicated, your provider can help! Regular service checks are vital to keeping your scooter running smoothly.
Motorized scooters must be serviced by an authorized Pride provider. Our providers are trained to perform diagnostic testing and repairs. Give your provider a call and schedule an appointment if you need service for your mobility scooter. For safety reasons, we do not recommend consumers perform their own mobility scooter repairs.